German-Luxemburgische Tourist-Information

German-Luxemburgische Tourist-Information

Langsur

Informationen zur Barrierefreiheit
Informationen zur Barrierefreiheit
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Welcome to the border region of Germany - Luxembourg.

The German-Luxembourgish Tourist Information will provide you with brochures, magazines, hiking maps, leisure guides and much more for the tourist region on both sides of the borders.

As a service we offer our visitors:
mediation of guest rooms, apartments and campsites, bicycle rental, ship excursions, sale of regional products, sale of maps ( a lot of them a free of charge), wheelchair accessible WC, sale of the fishing license for border waters.

We are looking forward seeing you!

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At a glance

Opening hours

  • From November 2nd to March 30th
    Monday
    11:00 AM - 4:00 PM

    Tuesday
    11:00 AM - 4:00 PM

    Wednesday
    11:00 AM - 4:00 PM

    Thursday
    11:00 AM - 4:00 PM

    Friday
    11:00 AM - 4:00 PM

  • From November 2nd to March 30th
    Monday
    11:00 AM - 4:00 PM

    Tuesday
    11:00 AM - 4:00 PM

    Wednesday
    11:00 AM - 4:00 PM

    Thursday
    11:00 AM - 4:00 PM

    Friday
    11:00 AM - 4:00 PM

 

Novembre to March:

Monday to Friday: 11am - 4pm
Sat / Sun / Holidays: closed

 

April to Octobre:

Monday to Friday: 9am to 5pm

Sa and Holidays: 10am to 2pm

Closed on Sundays.

Barrierefreie Austattungsmerkmale

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • Assistance dogs are allowed in relevant areas/rooms.
  • The entrance is visually rich in contrast, but not recognizable by a tactile change of floor covering.
  • All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
  • The signage is designed in clearly legible and contrasting font.
  • Information is not available in Braille or prismatic font.
Prüfbericht: Sehbehinderung / Blinde

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • The name or logo of the facility is clearly recognizable from the outside.
  • There is no information in easy language.
Prüfbericht: Kognitive Beeinträchtigungen

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for deaf people".

Some information on accessibility are listed below. For detailed information please see the evaluation report. 

  • The alarm is clearly visible in the entire building/object.
  • There is no audio induction loop system at the counter.
  • Guided tours for people with hearing impairment and deaf people (in German sign language) are offered. A reservation in advance is necessary.
Prüfbericht: Hörbehinderung / Gehörlose

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

  • There is one marked parking space for people with disabilities.
  • The path from the car park to the entrance is 15 m long and has a maximum longitudinal gradient of 4 % over a distance of 5 m.
  • The building and all evaluated rooms and facilities available to the guests are accessible without steps.
  • All evaluated passageways/doors available to the guests are at least 90 cm wide.
  • The counter is 75 cm high at the lowest point. There is a possibility of communication while sitting.
  • There are three different inclusion bikes for rent. More information in the test report and on the website.

Public toilet for people with disabilities

  • The manoeuvring spaces are:
    n front of the toilet and the washbasin 200 cm x 180 cm;
    left and right of the toilet at least 110 cm x 70 cm.
  • There are grab rails available on the right and left of the toilet. The grab rails can be flipped-up.
  • The sink is wheelchair compatible.
  • An alarm trigger is available.
Prüfbericht: GehbehinderungPrüfbericht: Rollstuhlfahrer

Zertifiziert im Zeitraum:
June 2023 - May 2026
Barrierefreiheit geprüft

German-Luxemburgische Tourist-Information

Moselstr. 1
54308 Langsur-Wasserbilligerbrück
Phone: (0049) 6501-602 666

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Guest survey

Are you currently spending a vacation in the Eifel or have you spent a vacation in the Eifel in the last 6 months? We would be delighted if you take part in our guest survey. As a thank you, you can win an Apple iPad.