Tourist-Information Prümer Land

Prüm

We are looking forward to your visit!

Centrally located, directly opposite the St. Salvator Basilica on Hahnplatz, you will find the Prümer Land Tourist Information Office. In our foyer and in the tourist information you can find out more about your holiday region from 9 a.m. to 5 p.m., Saturday from 10 a.m. to 1 p.m. and Sundays (June to October) from 10 a.m. to 12 p.m.

The following services are available to you: barrier-free entry or Exit, barrier-free sanitary facilities, free WiFi.

You will also receive from us Hiking and cycling maps, Information material about excursion destinations, hiking trails and bike paths, Information material about the hosts of the region, Postcards and stamps, small souvenirs from the Eifel shop.

The team at Tourist Information Prümer Land will be happy to advise you on all matters relating to your vacation.

The tourist information is certified according to the criteria of the i-mark of the German tourism association as well as according to "Reisen für alle".

www.ferienregion-pruem.de

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At a glance

Opening hours

From January 1st to December 31st
Saturday
10:00 AM - 1:00 PM
From November 4th to December 23rd
Monday
9:00 AM - 5:00 PM

Tuesday
9:00 AM - 5:00 PM

Wednesday
9:00 AM - 5:00 PM

Thursday
9:00 AM - 5:00 PM

Friday
9:00 AM - 5:00 PM

Holidays closed

Barrierefreie Austattungsmerkmale

Some information on accessibility are listed below. For detailed information please see the evaluation report.

Assistance dogs are allowed in relevant areas/rooms.
The stairs at the main entrance are not visually rich in contrast, but have handrails on both sides.
In the elevator at the side entrance an outgoing emergency call is confirmed audibly. The break position is not announced by spoken commands. The operating controls are visually rich in contrast and tactilely detectable.
All evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
The signage is designed in clearly legible and contrasting font.
Information is not available in Braille or prismatic font.
There are no guided tours available for people with visual impairments and blind people.

Prüfbericht: Sehbehinderung / Blinde

Some information on accessibility are listed below. For detailed information please see the evaluation report.

The name or logo of the facility is clearly recognizable from the outside.
There is no colored or pictorial guidance system available.
There is no information in easy language.
There are no guided tours available for people with cognitive impairments.

Prüfbericht: Kognitive Beeinträchtigungen

Some information on accessibility are listed below. For detailed information please see the evaluation report.

There is no audio induction loop system at the counter.
There is no alarm.
An outgoing emergency call in the elevator is confirmed visually.
There are no guided tours available for people with hearing impairment and deaf people.

Prüfbericht: Hörbehinderung / Gehörlose

All areas relevant for testing meet the quality criteria of the label "Accessibility certified - accessible for people with walking disabilities".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

On the Hahnplatz there is one marked parking space for people with disabilities.
The building is accessible without steps via the side entrance.
All evaluated rooms and facilities available to the guests are accessible without steps.
The elevator cabin measures 110 cm x 140 cm.
All evaluated passageways/doors available to the guests are at least 80 cm wide.
The counter at the Tourist Information is at its lowest point 72 cm high.
There is seating available.
There are guided tours available for people with walking impairments and wheelchair users. It is necessary to book in advance. Mobile or fixed seating is available for use during the tour. The entire route is step-free.

WC for people with disabilities

The manoeuvring spaces are:
in front of the sink and the WC 140 cm x 170 cm;
to the left of the WC 30 cm x 70 cm; to the right of the WC 140 cm x 70 cm.
There are grab rails to the left and right of the WC. The right grab rail can be folded up.
The washbasin is wheelchair compatible.
There is an alarm trigger.

Prüfbericht: Gehbehinderung Prüfbericht: Rollstuhlfahrer

Zertifiziert im Zeitraum:
May 2023 - April 2026
Barrierefreiheit geprüft

Tourist-Information Prümer Land

At a glance

Opening hours

Barrierefreie Austattungsmerkmale

WC for people with disabilities